Data is King but Speed is the Emperor

To all the leaders out there, challenge your work family to go faster but never forget to pay attention to the great ideas that your work family puts out there on a regular basis. Leaders should never let themselves become vulnerable to paralysis by analysis. Even when you are not fully aligned with the team, simply commit to them if your team believes in it. If the idea becomes a success (Transparent and Bezos), your work family will bask under it's glory and the results will speak for themselves. In case they fail, the learnings from the failure will make them resilient and become better than before. Most importantly, for them seeing that you had full belief in their abilities and the fact that you trusted them will go a long way, guaranteeing success for your team. So have faith in your team, push the team to go faster, brainstorm and commit faster, fail faster and watch the transformation.

Remember "Data is King but Speed is the Emperor".

Be Afraid of Your Customers

Be afraid of your customers. Be afraid every day that they may decide to take their business somewhere else and leave you hanging. This mindset will challenge all of us specially the ones in the retail sector to ensure that we go out there everyday to provide our customers an experience which is nothing less than exceptional. Never think about aiming for a short term gain that will jeopardize your long term vision or goal however lucrative it may seem.

Formula for Success

Work like a startup, Deliver like a startup (Agility), and offer nothing less than a Ritzy customer experience